Who we serve
Homeowners
Living in the property while it changes, spending your own money, and having no way to check whether a price is fair. What we do about each of those.
What usually goes wrong.
Named plainly, because a page that will not say what goes wrong is not credible about preventing it.
- A price that changes after the work has started
- Not knowing whether what is being proposed is necessary
- Living in the house while the work happens
- Being left with an unfinished job and no recourse
- Not understanding what was actually done behind the finishes
What we need from you.
An estimate is only as accurate as what it was based on. These are the things that change the answer.
- What the space is used for and what you want to change
- The property address, so the assessment is of the right building
- Anything you already know has gone wrong before
- Whether anyone will be living there during the work
- Photographs of the space as it is now, if you have them
None of this has to be complete before you get in touch. If you do not know something, say so — that is itself useful information about what the assessment needs to establish.
The sequence does not change.
Assess, write the scope down, agree it, do the work, document what changes. The difference between clients is what the documentation has to satisfy, not whether it exists.